compostable diaper service manual

In using Diaper Stork's diaper service, you are agreeing to the terms described in this document, The following terms are effective Feb 10th, 2023.

Rental Agreement

• Diaperstork is providing a temporary compost service to its customers and selected community members within the existing Diaperstork service area.
• This service, which is currently in a testing phase, includes delivery and pickup of diapers that would be composted in a pilot-scale commercial facility. Upon successful results, our goal would be to offer a permanent compost service in Washington State. Ongoing service after the grant period is not guaranteed.
• After extensive examination of disposable diapers available, we have not found a 100% compostable traditional diaper on the market. We would be commercially composting the majority of the diaper provided, and the non-compostable portion would go to the landfill. At the same time, we are looking for innovative solutions to reach our goal of a 100% compostable diaper.
• Please do not compost diapers in backyard compost bins, or put in your municipality compost bin.
• You would need to use the baby wipes we provide for the subscription service so that they can be composted with the diapers.
• For this temporary study, we cannot sell or give away the resulting compost due to liability and permitting.
• We would make every effort to compost diapers collected for this study. During our test, if the volume of diapers is greater than the capacity of the pilot-scale commercial facility capacity, the additional diapers would be disposed of in a landfill.
• During the testing phase, we reserve the right to change diapers brands. We do not expect any adverse reactions to the diapers that we provide; however, if your baby experiences any negative reaction to the diaper, please stop using immediately.
• Data, information, and composting process developments from our testing phase is owned by Diaper Stork and its subconsultants.
• All the information on this website is published in good faith and for general information purposes only. We do not make any warranties about the completeness, reliability and accuracy of this information. Any action you take upon the information on our website is strictly at your own risk. We are not liable for any losses and damages in connection with the use of our website.
• All content is subject to copyright and may not be reproduced in any form without express written consent of the author. Our disclaimer extends to vendors and products provided on our website.
• Individual names of customers are kept private.
• Please contact us at [email protected] if you have any concerns.

Deliveries

We will deliver new diapers and pick up your dirty diapers every two weeks. On your delivery day, please put the bag of diapers outside your front door or designated pick up location. You may order retail products from our online store to be included with your delivery (if ordered by 12 pm the business day prior).

Making changes to your service

Log into your account on our website and fill out the Diaper Service Change form.

First Month of Service and Billing

Your first 4 weeks of service are non-refundable (you may transfer to a friend or pause for a later date). We will deliver your initial set of diapers 1 to 2 weeks before your due date. Your service starts on your first pick-up date. As soon as you start using your diapers, you must contact Diaper Stork to schedule your first pick up. Recurring billing is every four weeks. You will receive an invoice on your first recurring billing asking you to set up an ACH Debit payment method for your monthly charges (we prefer this payment method to lower processing fees). If you do not set this up within 1 week, your credit card payment on file will be charged automatically on a monthly recurring basis.

Vacation/temporary service holds

Log into your account and fill out our Temporary Suspension form.

Cancellation

Please provide 1 week notice for cancellation to avoid being billed in the next billing cycle. Your first month(s) of service paid up front via the website is non-refundable. To cancel service, fill out the cancellation form on you account page.